Georgia - SOS
Program Title
Election Assistant App and Performance Dashboard
Program Summary
The Secretary of State Office's applied Esri's ArcGIS technology to help overcome two central challenges: response to technical problems with voting equipment and voting wait time management. With an Election Assistant App and an Election Performance Dashboard, staff had a common operating visualization showing the nature and location of every reported equipment issue, where technical experts were dispatched, and a real-time tracking of resolution along with impacted voter wait times.