2023 - Honorable Mention for Best Practices in Recruiting, Retaining, and Training Poll Workers

The Santa Fe County Clerk's Office has taken several steps to improve the experience of election workers. Central to this goal is?the implementation of?a comprehensive debrief program, allowing election workers?to directly communicate their feedback to staff and leadership. This open?channel of communication?enables the?office?to identify areas for improvement and implement necessary changes effectively. These efforts have reduced the number of complaints from poll workers from over 100 to less than 25. Other institutional improvements include the utilization of real-time chats, leading to faster response times from staff. In addition to these efforts, the?office?launched a mentorship program for new presiding judges, allowing them to shadow more experienced counterparts. By actively listening to feedback and making necessary adjustments, the Clerk's Office has demonstrated success by continually improving the election worker experience after each election.